Mercari has several different ways you can contact their customer service.
APP AND WEBSITE
BY PHONE
- Orders: 1 (888) 325-216
Mon-Fri 8am - 6pm PST
- Payments: 1 (888) 325-2168
Mon-Fri 8am - 6pm PST
- Other Inquiries:
1 (888) 578-5870
Mon-Fri 8am - 6pm PST
BY EMAIL
- Customer Service: us@mercari.com
- Customer Service: contact-us@mercari.com
- Payment & Billing: contact@mercari.com
BY US POSTAL MAIL
Mercari
PO Box 60178
Palo Alto, CA 94306
BY SOCIAL MEDIA
- TWITTER https://twitter.com/mercari_app
- FACEBOOK https://www.facebook.com/MercariApp/
Page Updated: 1/14/2024