How do I reach Mercari USA?
Mercari has several different ways you can contact their customer service.
BY PHONE
- Customer service: 1 (888) 578-5870
- Payment & Billing: 1 (888) 325-2168
BY EMAIL
- us@mercari.com
- contact-us@mercari.com
- Payment & Billing: contact@mercari.com
BY SOCIAL MEDIA
Social Media Notes: Mercari on Twitter is usually more responsive than on Facebook, but ultimately, they will usually ask you to contact them via e-mail with additional information like your store name, personal name, Mercari item number assigned to what you're selling, so it might be easier to just reach out via the us@mercari.com and contact-us@mercari.com e-mail addresses. Send an e-mail to both.