How To Contact Mercari

How do I reach Mercari USA?

Find top rated Mercari stores on the Mercari Shopping Directory

Mercari has several different ways you can contact their customer service.


BY PHONE

  • Customer service: 1 (888) 578-5870
  • Payment & Billing: 1 (888) 325-2168

BY EMAIL

  • us@mercari.com
  • contact-us@mercari.com
  • Payment & Billing: contact@mercari.com

BY SOCIAL MEDIA

Social Media Notes: Mercari on Twitter is usually more responsive than on Facebook, but ultimately, they will usually ask you to contact them via e-mail with additional information like your store name, personal name, Mercari item number assigned to what you're selling, so it might be easier to just reach out via the us@mercari.com and contact-us@mercari.com e-mail addresses. Send an e-mail to both.